Update for Version 18 users to extend license validity while planning your move to V20.

As discussed in our previous update before Christmas, a new update for 3CX Version 18 has been released. This update is necessary for extending your license activation until September 2025.

Key Details

  • Purpose of the Update
    This update ensures users still operating on Version 18 can reactivate their licenses up to September 2025. It is intended for those who cannot immediately migrate to Version 20 but need to maintain functionality.
  • How to Update
    • The update will not be available as a separate installer download.
    • To upgrade, log in to your Management Console and select Update.
  • Deadlines to Remember
    • PUSH notifications for Android and iOS will end in April 2025 for Version 18.
    • Technical support for Version 18 has already ceased, so this update is necessary to ensure continued license validity and PUSH functionality.

Why You Should Plan for Version 20

While this update extends the usability of Version 18, upgrading to Version 20 remains the best course of action for long-term functionality and security. By upgrading, you gain access to:

  • Ongoing technical support.
  • New features and performance enhancements.
  • Improved security protocols.

Act Now to Avoid Disruptions

Ensure your system is up to date by applying the latest update through the Management Console. For those who need more time to transition, this update gives you extra space and time until September 2025. However, we strongly encourage you to start planning your migration to Version 20 today.

For resources to assist with the transition, explore the Get Ready for V20 Webinar and the Migration Checklist available on our website.

Stay informed and keep your system running smoothly with the latest updates.