Introducing Microsoft Frontline Fridays: Your Guide to empowering frontline workers

Are you ready to enhance the way your frontline workforce operates with Microsoft’s suite of tools? Join us for Microsoft Frontline Fridays, a series of expert-led sessions designed to help organizations maximize productivity, security, and efficiency for frontline employees.

Register for the session here.

Why attend Microsoft Frontline Fridays?

This series is tailored for organizations looking to explore or optimize their use of Microsoft’s frontline solutions. Key benefits include:

• Comprehensive Insights: Gain an in-depth understanding of Microsoft’s solutions for frontline workers.
• Expert Guidance: Learn best practices from Microsoft specialists to maximize the impact of these tools.
• Interactive Q&A: Get real-time answers from product experts to address your specific challenges.
• Hands-On Experience: Participate in live demos and interactive activities to build confidence with the platform.

What to expect

These engaging sessions will provide expert insights, interactive learning, and practical resources to help you deploy and optimize Microsoft’s frontline solutions. Recordings and materials will be shared after each session, and you can choose to attend all or just the ones that interest you.

Session Schedule:

1. Microsoft Frontline Solutions: Overview & Deployment Best Practices and Strategies

Learn what Microsoft has to offer in the frontline space and how to successfully deploy Microsoft’s frontline solutions with a structured approach. This session covers planning, pilot deployment, environment setup, and app set up to ensure a smooth rollout. Also, learn how to protect frontline workers and organizational data with identity management, secure access controls, device management and secure & compliant solutions that lay the foundation for your tailored frontline environments.

2. Driving successful adoption & delivering value for frontline employees

Whether you are shifting from an existing employee engagement solution to Microsoft 365 or expanding M365 experiences to new frontline users or scenarios, managing change in how employees get work done can be the most challenging aspect of technology implementations. In this session, we’ll discuss best practices and key considerations related to enabling faster, more successful end user adoption to help your organization get the most from your investments. We’ll share real-world learnings and patterns of success based on direct engagement with hundreds of customers across every industry (and we expect we’ll learn new things from you too!).

3. Streamlining Operational and Corporate Communication

Discover how Teams supports both top-down communications—like community announcements and leadership updates—and local frontline coordination using tools like chat, channels and Walkie Talkie, keeping everyone connected in real time without relying on non-compliant consumer apps.

4. Optimizing Operational Efficiency – How to do more with less, at scale

Discover how Microsoft’s Frontline solutions can help meaningfully re-engineer your existing business processes to be more efficient, easier to use, and measurable for a digital first and emerging AI world. Learn about everything from off-the-shelf schedule and task management to learning in the flow of work, along with integrating with third party systems of record like your workforce management, inventory and ticketing systems.

5. Turbocharging your Employee Home Experience through Customization

Explore rich integrations with third party applications, unique and complex task flows, and home-grown apps, all presented in a single pane of glass.

6. Adding agents to your workforce: Transforming frontline efficiency with AI

Learn about how to leverage Microsoft Copilot Chat and agents to optimize frontline workflows – such as relevant, reliable information retrieval, automating repetitive tasks and orchestrating multi-step actions.

By participating in Microsoft Frontline Fridays, you’ll gain the tools and insights needed to empower your frontline workforce, enhance efficiency, and secure business operations.

Register for the session here.