CDR rewrite for better reporting. Sync & offload to PostgreSQL or BigQuery. Connect to Grafana. Update 6 has been one of the most anticipated...
Easily set call forwarding rules and read & reply to chat notifications. The latest 3CX Windows Softphone 5.1 BETA lets you set call forwarding...
Cloud calling is a catalyst for business transformation—enabling unlimited scalability, operational agility, and AI-powered innovation. But for...
A call center is vital to an organization’s relationship with its customers. For many businesses, it serves as the primary touchpoint for customer...
One of the historical issues we’ve had with Asterisk and the Asterisk Testsuite has been that if you’ve created an Asterisk pull request...
Oukitel WP200 Pro: 30-second review Oukitel is one of the Chinese rugged phone makers that doesn’t follow the crowd, and the WP200 Pro is certainly...
We know you love Microsoft Teams. Come and meet the experts inside and outside of the community who continue to drive innovation on your hub for...
Sync with Google BigQuery and leverage Grafana for powerful reporting. Version 20 Update 6 BETA heralds a major step forward in call reporting....
In this new blog series, we cover RTCP, the companion protocol to RTP. Each RTP stream should also have a parallel RTCP stream providing...
In an era where digital transformation in healthcare is accelerating, ensuring the highest levels of security and privacy has never been more...
